The region in which Tamron is located (Long Island, NY) is now in Phase 4 as of July 8th. We are receiving shipments from FedEx and UPS. Please feel free to send us lens repairs. While we cannot guarantee our 3-Business Day Repair Turnaround for the moment due to reduced staffing of repair technicians to properly maintain social distancing, rest assured we will have your lens expertly repaired and returned to you as quickly as possible. We are processing mail-in rebates, taking calls and answering emails sent to We will continue to update you on our status here on our website and through our social media channels.

~Team Tamron

  Repair Service for USA

Email or call customer service

Repair Request form
Customer Repair Status
Photo Lens Repair Service Policy

The Risk of Purchasing Gray Market Lenses
Tamron USA Six-Year Limited Warranty Information
Send in Equipment
You are required to fill out the Customer Equipment Repair Request form in full. Please DO NOT include filters, hoods or other accessories besides the front cap & rear cap. Please do not send your product box. Instead, we recommend wrapping your lens very well in several layers of bubble wrap so that it fits tightly and securely in your shipping box
Industrial Optics Repair Service Policy
Instruction Manuals (PDFs)
Firmware Updates & Service News
Firmware Updates for Tamron Lenses
Service News for Tamron Lenses
Related Service
Related Service
Repair Service for South & Central America, Mexico & Caribbean
Important Notice About Lenses with Altered Serial Numbers
FAQs for Tamron Lenses
Lens Compatibility Checker
Tamron USA Six-Year Limited Warranty Information
Find serial numbers on lenses
Register your Tamron lens

Related Links

FAQs (Frequently Asked Questions)

FAQs (Frequently Asked Questions)