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The region in which Tamron is located (Long Island, NY) is now in Phase 4 as of July 8th. We are receiving shipments from FedEx and UPS. Please feel free to send us lens repairs. While we cannot guarantee our 3-Business Day Repair Turnaround for the moment due to reduced staffing of repair technicians to properly maintain social distancing, rest assured we will have your lens expertly repaired and returned to you as quickly as possible. We are processing mail-in rebates, taking calls and answering emails sent to custserv@tamron.com. We will continue to update you on our status here on our website and through our social media channels.
~Team Tamron
Repair Service for USA | ||
 CONTACT SERVICE Email or call customer service |
 REPAIR Repair Request form Customer Repair Status Photo Lens Repair Service Policy |
 BUYER BEWARE The Risk of Purchasing Gray Market Lenses Tamron USA Six-Year Limited Warranty Information |
| Send in Equipment You are required to fill out the Customer Equipment Repair Request form in full. Please DO NOT include filters, hoods or other accessories besides the front cap & rear cap. Please do not send your product box. Instead, we recommend wrapping your lens very well in several layers of bubble wrap so that it fits tightly and securely in your shipping box | ||
| Industrial Optics Repair Service Policy | ||
| Instruction Manuals (PDFs) | ||
| Firmware Updates & Service News | ||
| Firmware Updates for Tamron Lenses | ||
| Service News for Tamron Lenses | ||
| Related Service | ||
| Related Service | ||
| Repair Service for South & Central America, Mexico & Caribbean | ||
| Important Notice About Lenses with Altered Serial Numbers | ||
| FAQs for Tamron Lenses | ||
| Lens Compatibility Checker | ||
| Warranty | ||
| Tamron USA Six-Year Limited Warranty Information | ||
| Find serial numbers on lenses | ||
| Register your Tamron lens | ||